How it works
A 90-day path from curious to capable.
PlantTALK does the building, training, testing, and managing. You share the business knowledge and make the occasional yes-or-no decision.
The journey
Five stages. One light lift for the owner.
01
Weeks 1–2
We build it.
PlantTALK leads
We learn how customers find you, what they ask, what you offer, and where the work piles up. We configure your starting Ai team and the website when it is part of your starting point.
Your part: one discovery conversation, access to the facts we need, and honest answers about the way your shop runs.
02
Weeks 3–4
We put it to work.
PlantTALK tests
We run realistic customer questions, message-taking, website conversations, social tasks, and the routine work you want help with. Nothing is treated as ready just because a screen says so.
Your part: try the experience when we show it to you and point out anything that feels unlike your business.
03
Weeks 5–8
We manage and improve it.
PlantTALK tunes
PlantTALK handles the day-to-day management: adjusting context, refining instructions, reviewing results, and keeping the team pointed at useful work rather than novelty.
Your part: use your customer-facing Ai employee when it makes sense and share the real questions your customers and team bring back.
04
Weeks 9–12
You experience what Ai can do.
Together
You see where the team has become useful, where a person still needs to be involved, and what additional work might be worth exploring. The learning is as important as the output.
Your part: notice what gives you room back. You do not need to become an Ai expert to make a good decision.
05
Day 90
You choose your next step.
The account stays yours
Take over management yourself, keep PlantTALK managing the account, or explore PlantTALK Essential for deeper CRM, automation, customer communication, and operations.
Your part: choose the support level that fits your business and next season.
Before anything goes live
We test the edges, not just the happy path.
Business knowledge
Are the hours, services, plant categories, policies, and local details accurate enough to be useful?
Tone and boundaries
Does the customer-facing Ai employee sound like a helpful first point of contact? Does it know when to take a message instead of guessing?
Capture and handoff
Does the customer’s reason for calling and the next action make it back to the team clearly?
Real owner comfort
Can you understand what happened and what to do next without learning a new technical language?
The owner role
Small enough to fit around the shop.
You do not need to prepare a technology project plan. Bring us the real questions, the way your team speaks, and the moments where customers get stuck. We will turn that into the setup, tests, and improvements.
Ready when you are